Terms & conditions

Welcome to De Varam Diamonds. By accessing or using our website www.devaramdiamonds.com and purchasing products from us, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.

1. Acceptance of Terms

By accessing or using our Site, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as any other applicable policies or guidelines referenced on our Site.

2. Eligibility

To place an order with us, you must be at least 18 years old and capable of entering into legally binding contracts. By placing an order, you confirm that you meet these criteria.

3. Account Registration

In order to make purchases or access certain features of the Site, you may be required to create an account. You agree to provide accurate, complete, and current information when registering an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

4. Product Information

We strive to provide accurate descriptions of our products, including images, pricing, and specifications. However, we do not guarantee that product descriptions, images, or prices are entirely accurate, complete, or error-free. In the event of an error, we reserve the right to correct the information and cancel any orders placed at the incorrect price.

5. Pricing and Payment

Prices for products on our Site are listed in major national currencies and may be subject to change. The final price, including applicable taxes and shipping fees, will be shown during checkout. We accept payment only via valid and legal payment gateways, debit and credit cards. You agree to provide accurate and complete payment information and authorize us to process your payment for the full order amount.

6. Order Processing and Shipping

Once you place an order, we will process it and ship it according to the selected shipping method. Shipping times may vary, and we are not responsible for any delays caused by the carrier. Shipping costs will be displayed at checkout. International shipping may be subject to customs duties, taxes, and import restrictions, which are your responsibility.

7. Returns and Exchanges

We offer a 30 day return/exchange policy from the date of delivery (2 days in case of receiving damaged/defective items). To be eligible for a return or exchange, the product must be in its original condition, unused, and in its original packaging. Some items, such as custom-made or personalized products, may not be eligible for return or exchange. Please refer to our full Return and Exchange Policy for more details.

8. Jewelry Care

We provide guidelines on how to care for your diamond jewelry to ensure its longevity. However, we are not liable for any damage caused by improper handling, cleaning, or wear. We recommend regular professional inspections and maintenance of your jewelry.

9. Intellectual Property

All content on this Site, including but not limited to text, images, logos, and designs, is protected by copyright, trademark, and other intellectual property laws. You agree not to reproduce, distribute, or use any content from the Site without our express permission.

10. Privacy Policy

We are committed to protecting your privacy. Our collection and use of your personal data is governed by our Privacy Policy, which you can read on our Site.

11. Limitation of Liability

We are not liable for any damages arising from the use or inability to use our Site, including but not limited to direct, indirect, incidental, or consequential damages. Our total liability to you for any claim under these Terms shall not exceed the amount you paid for the product(s) at issue.

12. Indemnification

You agree to indemnify, defend, and hold us harmless from and against any claims, losses, damages, or liabilities arising out of your use of the Site or violation of these Terms and Conditions.

13. Amendments

We reserve the right to modify or update these Terms and Conditions at any time. Any changes will be posted on this page. Your continued use of the Site after the changes are posted constitutes your acceptance of the revised Terms.

14. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of United Arab Emirates, without regard to its conflict of law principles.

15. Dispute Resolution

Any disputes arising out of or in connection with these Terms and Conditions shall be resolved through arbitration/mediation, and you agree to submit to the exclusive jurisdiction of the courts in United Arab Emirates.

16. Force Majeure

We shall not be held liable for any failure or delay in performance under these Terms due to causes beyond our reasonable control, including but not limited to natural disasters, pandemics, labor strikes, or governmental actions.

17. Contact Us

If you have any questions regarding these Terms and Conditions, please contact us at info@devaramdiamonds.com or +91 6381712490 / +971509925472 / +971586230099.